Customer Support

At Casino Tropez you are our number one priority!

As an established online casino with over a decade’s worth of satisfied players, it is our prerogative to make sure you always enjoy yourself, each and every time you log in.

With that in mind, we are pleased to provide you with professional customer service 24 hours a day, 7 days a week.

Need help claiming a bonus? Making a withdrawal? Remembering your password? There’s no casino question too big or small. Feel free to reach out with your questions and comments, anytime.

Phone Support

Any hour, any day of the week, you can call up our Support team and speak to one of our professional representatives in the language of your choice.

To help us give you the best service possible, please have your username ready when calling.

International Phone:   +63-2756-7970


Email Support

For all your gaming questions, please send an email to support [at] casinotropez [dot] com.
Other inquiries should be sent as follow:

VIP: vipcluben [at] casinotropez [dot] com
Feedback: feedback [at] casinotropez [dot] com
Marketing: marketing [at] casinotropez [dot] com
SEO: seo [at] casinotropez [dot] com


Customer Support Postal Address

Casino Tropez, P.O Box 1289 Makati Central Post Office 1252 Makati City Philippines

Chat Support

Have a question while you play? Contacting Support via chat is probably easiest. Simply click on the ‘Online Support’ icon just above the Cashier to chat with one of our service agents.

Please note, this option is only available to real money players who are logged in to the casino.


If you ever need to send us a fax for any reason (most likely when sending documents associated with your real money account) you can use the following numbers. Please remember to include your username and real name on the fax so we know who’s sending it!

International Fax:   +632-756-7814



Dear Visitors,

Casino Tropez does not accept players from your region.

Please contact our customer service team at support [at] casinotropez [dot] com for more information.


Best regards,

Casino Tropez