Privacy Statement
Casino Tropez Mobile is committed to maintaining and protecting your privacy and all information given to us through our mobile software. Please read the following information to find out more details:
Web Site Information
Our website automatically logs Internet IP addresses that access the Casino Tropez Mobile site; however, to preserve your privacy we do NOT log the email addresses of those who visit our website.
Mail policy
We do not tolerate spam.
We received your consent for communication via email.
We send you promotional emails and updates until such time as you inform us that you do not wish to continue to receive them.
You may notify us of your wish to unsubscribe at any time by:
• Click on the unsubscribe link shown in all casinotropez.com email offers and follow the instructions.
• Call us, Tol Free - Canada: +1-800-947-1351
UK: 0800-047-0695
International phone - +632-756-7946
• online chat
• email us to
On receiving your notice, we will immediately stop sending you such e-mails and updates.
If you continue to receive from us promotional e-mails and updates or any other unsolicited
communication after you have asked us to unsubscribe, please report to us at .
Advertising System
The purpose of logging our internet IP address is so that we may provide more accurate and appropriate advertising features (i.e the correct language).
Account Creation Information
Information collected
We collect personal information from visitors to this web site through the use of online forms and every time you e-mail us your details. We also collect information about the transactions you undertake including details of payment cards used. The personal information that we collect may include your name, email address, home address, telephone number, debit/credit card data and date of birth and other information collected on registration or through surveys which we, or undertakings engaged by us for such purpose, shall undertake.
Use of personal information
We process your personal information for the purposes of:
(a) creating and managing player accounts and records;
(b) administering player accounts;
(c) providing and personalising our services;
(d) dealing with your inquiries and requests;
(e) notifying you about updates to our software and/or services;
(f) ensuring we are able to fulfill our regulatory responsibilities by verifying the accuracy of any information you give us;
(g) our general regulatory compliance, crime prevention and prosecution of offenders including, where appropriate, dealing with requests for information by authorised entities for the sharing of information;
(h) carrying out market research campaigns;
(i) providing you with information about and support for products and services;
(j) marketing our services or products or those of other entities within our group of companies; and
(k) supporting any of the intended purposes specifically stated at the time at which you provided the personal information.
These are the “Purposes” for which we may collect personal data.
If you do NOT want to receive any e-mail from us, please send us a blank e-mail with the word "remove" in the subject to .
Disclosure of personal information
We may, for the Purposes, disclose your personal information to any of the following recipients (“Recipients”):
(i) any companies within our group and to their employees who have a need to know such information;
(ii) any third parties which provide services to us in order to allow or enable us to provide you with gaming services, including by way of example payment processors and data verifiers;
(iii) any third parties who provide services to us in relation to the operation of Casino Tropez Mobile;
(iv) any auditors, contractors or other advisers auditing any of our business processes or who have the need to access such information for the purpose of advising us;
(v) any regulatory body or authorised entity who may have any reasonable requirement to access such personal information; and
(vi) any potential purchasers of the Casino Tropez Mobile business or any investors in it or in any company within our group.
Winnings
All information concerning winnings and withdrawals is kept in strict confidence. In order to preserve your privacy, Casino Tropez does not share any of your wining information with an outside party, unless such information is required to be disclosed by law or any other governmental or non governmental regulatory body.
Security
To ensure the privacy of all your personal information, Casino Tropez transfers all information using encryption codes and is protected by up-to-date firewalls. Please feel free to contact us if you have any questions or concerns regarding the privacy of your personal data. Our customer support centre is available 24/7 and our Customer Support representatives will be more than happy to help you.
Our Certifications and What They Mean
Turbo SSL® certificate
To ensure 100% security, privacy and protection, Casino Tropez uses a GoDaddy.com Turbo SSL® certificate. This SSL certification is a digital certificate which confirms the identity of our website to visiting browsers and encrypts information for the server via Secure Sockets Layer (SSL) technology. GoDaddy.com SSL certificates support both industry-standard 128-bit (used by all banking infrastructures to safeguard sensitive data) and high-grade 256-bit SSL encryption to secure online transactions.
TST Technical Systems Testing.
TST Technical Systems Testing North America Incorporated is a prominent and valued company that tests all of our poker and casino games to ensure that all of our games operate within the industry level of fairness and accuracy.
Please Note: All of our gaming software is created by Playtech, one of the leading gaming software providers in this industry. Therefore, the TST compliance letters feature PlayTech's name. As a client of Playtech, we use there software without any alteration and therefore, we can display this logo and the compliance letter that it links to.
