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If your Credit Card deposit did not go through, then the following could be the reason:
| Problem | Explanation |
| Transaction rejected by the bank | Banks sometimes reject payments made to online casinos. Often a second payment attempt will be successful. If that does not work, this can be solved by calling your bank and informing them that you are trying to make a payment. |
| Insufficient funds in your account | Often deposits are rejected by banks because the requested amount is not available in the account used. If this happens, lowering your deposit amount may result in a successful deposit. |
| Casino deposit limits | The for the security of our players, Casino Tropez places limits on the total amounts that can be deposited within a certain period of time. If you face this problem try depositing again with a smaller amount. |
| Incomplete CVV2 information | To verify deposits and to prevent fraudulent use of cards, you must enter your CVV2 number when making a credit card deposit. This three digit number can be found on the signature strip on the back of your card. |


















